Property Records USA is committed to providing world-class customer support. We understand that using property records is important to you, and we’re dedicated to answering your questions, resolving issues, and helping you find the information you need.
Have a question? Found an error? Need technical help? We’re here for you.
How to Reach Property Records USA
General Support & Questions
Email: support@property-recordss.org
Use this email address for:
- General questions about Property Records USA
- Help with property record searches
- Technical support and troubleshooting
- Requests for assistance finding information
- Feedback and suggestions
- Any other support needs
Business & Partnership Inquiries
Email: business@property-recordss.org
For:
- Bulk data requests and downloads
- API access for developers
- Data licensing inquiries
- Partnership opportunities
- Commercial use requests
- Large-scale data projects
Privacy & Legal Matters
Email: privacy@property-recordss.org
For:
- Privacy policy questions
- Data access requests (GDPR/CCPA)
- Data deletion requests
- Privacy concerns
- GDPR compliance inquiries
- CCPA/CPRA requests
Data Accuracy Reports
Email: accuracy@property-recordss.org
Found inaccurate property information? Please report it immediately:
- Property address or parcel ID
- What information is incorrect
- What the correct information should be
- Source of the correct information (if you have it)
Legal & Compliance
Email: legal@property-recordss.org
For:
- Legal questions
- Disclaimer clarification
- Terms of service questions
- Legal compliance matters
Support Hours & Response Times
Hours: Monday through Friday, 9:00 AM to 5:00 PM EST
Response Time: We respond to all inquiries within 24-48 business hours
We do our best to respond quickly to all questions. During busy periods, we may take up to 48 hours to reply, but we read and respond to every email we receive.
What to Include in Your Message
To help us assist you more effectively, please include:
- Your Name: How to address you
- Your Email: How to reply to you
- Property Information: Full address or parcel ID if relevant
- Clear Description: What is your question or issue?
- Screenshots: If reporting a problem, include error messages
- Specific Details: The more detail, the better we can help
The more information you provide, the faster and better we can help you.
Frequently Asked Questions
How do I search for property records?
Answer: Start on the homepage, select your state, choose your county, then search by property address, owner name, parcel ID, or ZIP code. For detailed instructions, see our How to Use guide.
Is Property Records USA really free?
Answer: Yes, completely free. No registration required. No subscription fees. No payment ever required. All searches and property record access are 100% free.
What information can I find?
Answer: You can find property tax assessments, valuations, deed records, ownership history, property details, characteristics, county assessor information, and direct links to official government record portals.
How often is property data updated?
Answer: Property records are updated regularly as county assessor offices update their databases. Most counties update assessments annually or biannually. We update Property Records USA continuously as new data becomes available. Check your county assessor office for the most current official data.
How do I report incorrect property information?
Answer: Email accuracy@property-recordss.org with the property address and details of the error. Include the correct information if you have it. We investigate within 24 hours and update our records within 48 hours of verification.
What if I find a broken link?
Answer: Email support@property-recordss.org with the URL of the broken link and details. We fix broken links immediately to maintain our commitment to official resources.
Is my search private and secure?
Answer: Yes. We do not store your search history or track the properties you research. Each search is processed in real-time without identifying or tracking you. All traffic is encrypted via HTTPS. See our Privacy Policy for complete details.
Can I use this for legal proceedings?
Answer: Property Records USA provides information sourced from official public records. For legal proceedings, verify all information through official county assessor offices and consult with a real estate attorney.
How do I appeal my property assessment?
Answer: Property Records USA is not the assessor office. To appeal your assessment, contact your county assessor office directly. Links to official assessor offices are available on each county page. Each county has specific appeal deadlines and procedures.
Can I download property records in bulk?
Answer: Individual searches cannot be bulk downloaded directly from the website. For bulk data requests, downloads, or API access, email business@property-recordss.org with details about your request.
Can I scrape data from your website?
Answer: No. Automated data scraping, bots, or bulk downloading without permission is prohibited. Violators may face legal action. For legitimate bulk data needs, contact business@property-recordss.org.
What if I can’t find the property I’m looking for?
Answer: Common reasons include: wrong county, address variations, recently transferred property (not yet in database), or special property types. Try these solutions:
- Double-check you’re in the correct county (some cities span multiple counties)
- Try different address formats (“Main St” vs “Main Street”)
- Search by owner name instead of address
- Try a partial address (just street name or number)
- Contact your county assessor office for help identifying the property
Is Property Records USA affiliated with government?
Answer: No. Property Records USA is completely independent. We’re not affiliated with county assessor offices, government agencies, or real estate companies. We simply aggregate and organize publicly available information.
Report a Problem
If you discover a broken link, incorrect county assessor information, missing county, or other issues on our site, please help us improve:
- Note the URL or page where you found the issue
- Email support@property-recordss.org with details
- Include the property address or county name if applicable
- Describe the problem clearly
We will investigate and fix issues within 48 hours. Your reports help us maintain the highest quality service.
Feedback & Feature Requests
We welcome your suggestions for improving Property Records USA. Have ideas for new features? Want better search tools? Interested in seeing specific counties added? Found ways to improve existing functionality?
Email your feedback to support@property-recordss.org. Tell us:
- What feature you’d like to see
- Why you think it would be helpful
- How it would improve your experience
- Any other details we should know
We read and consider all user feedback. Your suggestions directly influence how we develop Property Records USA.
Important Legal Information
Disclaimer: Property Records USA provides informational content. We are not legal advisors. For legal, financial, tax, or investment decisions based on property records, consult with qualified professionals. See our Disclaimer for complete legal information.
Data Accuracy: While we verify property information from official sources, county records may contain errors. Always verify critical information with official county assessor offices before making important decisions.
Privacy & Security: We protect your privacy completely. We never store searches, track activity, or sell information. See our Privacy Policy for complete details.
Get In Touch
Don’t hesitate to reach out. We’re friendly, knowledgeable, and genuinely want to help you succeed in finding the property records you need.
Email us anytime: support@property-recordss.org
We look forward to hearing from you and helping you find the property information you need.
Property Records USA Support Team